This answer explains how to install wd apps software in windows 10, 8, 7, or vista and macos 10. There is a video after that you can watch as extra help. Why can i not open my external wd passport hard drive. But here is a twist, an unmounted drive be it a wd my. Equipped with usbc technology, the my passport ultra for mac portable drive offers an easy way to expand your storage. Wd keeps releasing new models of external hdd every year. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Wd my passport greyed out in disk utility and unrecognized. I have wd my passport for mac and i want to back up my macbook air, what do i need to do. My passport external hard drive microsoft community.
This site contains user submitted content, comments and opinions and is for informational purposes only. Wd discovery software, includes usb typec to typea adapter. Choose a proper file system and complete the process of fixing a not accessible wd my. I have wd my passport for mac and i want apple community. Depending on what you plan to use your wd my passport drive for i have 5 ways how to use wd my passport for mac. The main difference between the two is that the my passport ultra is formatted as ntfs natively for use with pc. The small form factor means that wd my passport repair is not the easiest one to do. Purchased a wd passport ultra for mac in august, 2019, installed the associated wd drive utilities on my almost new macbook air, then spent two weeks trying to get it to work.
Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. My passport is a famous series of hdd hard disk drive released by western digital. Otherwise, on a healthier external drive, this option works flawlessly. How to get external hard drive to work with mac os x guiding tech. I want to format it to work on my macbook pro for time machine, so i looked into how to do that. Social media or cloud account registration may be required. Yes, it had some software specifically made for os x on it, but even that didn. Physical description as shown in figure 2, the my passport ultra for mac drive has. I formatted a my passport ultra drive for the mac, in order to archive a large number of photos win32 format kept failing on the file copy. This manual is available in the following languages. View the manual for the western digital my passport ultra here, for free. In the first quarter, the new wd my passport ultra 2019 was introduced to the public to meet users different demands for capacity, western digital offers three choices. The drive comes with the wd smartware backup program, as well as wd drive utilities and.
Fix wd my passport for mac not showing upnot working on mac. This answer explains how to format a wd drive for use on windows and macos. Ive downloaded various wd drivers and software, but cant get windows 7 to recognized the usb drive. The for mac part of the brand is only for marketing purposes really. Its modern metal design complements your mac, and out of the box, its formatted for macos and time machine compatibility. Click the mac os extended option in the volume format menu, then click erase to format the drive for your mac. How to setup a my cloud ex or dl or pr os 3 my cloud ex4 overview. Then plug the other end into a usb port on your mac. I found that the wd drive utilities software was improperly ejecting the disk evertime time machine tried to do a backup. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. Switch on your mac system and connect the wd my password 1 tb drive to the system using a cable make sure you have given permission for external devices to be recognized on your system. After a bt cloud update, which stopped bt cloud working on my mac, i needed my work to be backed up.
Is the problem is my passport is not showing up on desktop or finder. The next step of the setup procedure is to doubleclick on the. Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. The other possible reason why a system fails to detect the connected wd my passport or transfer files is because of a virus attack. Efficiently way to recover data from wd my passport drive.
With your passport drive connected you double click on the desktop icon for the hard drive. Plug the cable from the hard drive into an available usb port on your mac. After your mac computer detects the wd my passport ultra 1tb hard drive, mount it on the computer. This answer explains how to setup and use wd security and wd drive utilities on a windows or mac computer. May 11, 2017 hello everyone, thank you in advance for any help. Irrespective of the scenario under which wd my passport data lost, there is a way to recover data from wd my passport ultra. I saw a post about getting the wd app, and i did that, but it doesnt recognize my device, or at least it is not detecting it. Is there a simple procedure for deleting older backups i no longer need. My passport for mac not showing up on mac, macbook pro.
Western digital my passport ultra user manual pdf download. The wd my passport ultra comes with the software which can be easily installed on your windows mac computer. How to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb. My passport ultra for mac is formatted for time machine and ready to deliver plugandplay storage out of the box. Equipped with usbc technology, the my passport ultra for mac portable drive offers an easy way to expand your storage with a modern metal design that. Dec 27, 2016 i have a wd ultra my passport external hard drive and had originally configured it to my macbook pro, but i just received the surface pro 4 as a gift and im trying to use the external hard drive with this device. This western digital my passport ultra drive has a 4tb capacity for massive storage. Everything about wd my passport is great except one, reparability. List of all wd firmware and software available for download. And with up to 5tb1 of storage and a 3year limited warranty, you get storage to rely on for years to come.
However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. Passport ultra accessing mac formatted drive on a pc wd. Cannot access wd my passport external hard drive wd. Wd my passport portable hard drive external hdd manual set up guide for macbook pro, imac, mac mini, mac pro, macbook air. My passport ultra user manual using the drive with a mac the my passport drive is formatted as a single ntfs partition for compatibility with updated windows operating systems. Reformat wd my passport ultra for mac not apple community. Navigate to the top of the screen and then click the finder tab to view the finder window. Wd my passport ultra 2tb setup and driver installation.
Thankfully, msdos fat32 and exfat formats have survived to date, and these are the file system to make your wd my passport work with a mac and a windows pc simultaneously. Restart the mac and then try to connect my passport to the mac. Connect the hard drive to another computer and then check it is responding or not. Rightclick on the wd my passport external hard drive, youll see a context menu of many options, among which choose format. Fix and repair wd my passport ultra not detectedshowing.
In the first quarter, the new wd my passport ultra 2019 was introduced to the public. Click my passport on the left side of the program window and then select the erase tab. Is there a possible way that can help me to repair the. How to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb.
Go to disk utility and identify if your wd my passport is listed on the lefthand side of the interface. Format wd my passport for mac and pc with ms dos fat 32 or exfat. Mar 22, 2016 i formatted a my passport ultra drive for the mac, in order to archive a large number of photos win32 format kept failing on the file copy. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. The portable hard drive comes with a usbc to usbc cable, directly connect the my. Also, check the cable of drive and usb port of the mac. I have since reformatted it on my pc just to get all the info off of it. Access and save data quickly with this western digital my passport ultra drive for the mac. Featuring the latest in usbc technology, the my passport ultra for mac portable drive delivers quick and easy storage for your mac, while the included usb3. How to get external hard drive to work with mac os x. For my testing purposes, i actually had two my passport drives the my passport for mac and the my passport ultra.
My passport ultra for mac official product overview youtube. I recently purchased a my passport 2tb back up drive. I would like to take the files from my macbook pro and transfer them to a pc permanently. Innovative style and function fusing modern anodized metal and textures, the my passport ultra for mac portable drive matches. Youll find below the ten quick steps, using words and pictures. Plug in your wd my passport s usb cable into its micro usb b port. If they were created using wd smartware or wd backup you can delete files within the. Fix and repair wd my passport ultra not detectedshowing up.
How to use my wd passport external hard drive both in windows. If you want to use the drive with a mac computer, see reformatting the drive on page 38 and troubleshooting on page 39. Wd 2 tb my passport ultra for mac portable hard drive time. It supports usbd connectors for superior transfer speeds, and the included security software offers multiple options to keep your files safe from prying eyes.
Your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. Top 6 solutions to wd my passport ultra not detected windows. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. We are happy to assist you for your any kind of mac s problem like my passport for mac not showing up on mac. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Look for the external hard drive icon on your desktop. Wd my passport external hard drive set up guide for mac 2019. Whether you need to know how to format wd my passport for your mac.
Stream or download supported media to my passport wireless. The wd my passport gets its power from the mac and the drives led light will start flashing as it powers up. With wd discovery software, you can also work across both mac and pc. Format the drive as exfat requires windows 7 or later, or appropriately updated windows vista sp2 or windows xp with kb955704.
Aug 01, 2016 my passport ultra was previously used on my windows 7 pc. However, many users complain their wd my passport is readonly on mac like the user below in wd community. Once i have the files transferred, i would like to use the back up drive as a permanent back up for the pc. Among those external hard drive categories, wd my passport external hard drives are the most widely used ones. Its product line covers wd my passport, wd my passport ultra, wd my book, wd my passport for mac and more. This manual comes under the category external hard drives and has been rated by 2 people with an average of a 8. Also open drive manager and it show the size and space available. And hard disk errors can happen from both the hardware and software side of things. So before you try fixes target to your wd my passport ultra disk, you can try using a different usb cable and then check if it appears. Apple may provide or recommend responses as a possible solution based on the information provided. I can find it, but i cant open it and view the files. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. It told me to open the disk utility, and to choose the drive and then choose erase. Wd my passport external hard drive data recovery for mac as long as lost files on your wd my passport drive havent been overwritten by new data and you drive can still be recognized as a drive by your mac, youre likely to restore all lost data with the help of a wd my passport data recovery program such as recoverit is for mac this powerful utility enables you to recover wd my.
My passport for mac portable hard drive, with the wd security and wd drive. Physical description as shown in figure 2 on page 4, the my passport ultra drive has. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. The my passport ultra for mac drive is built using tried and true components for lasting endurance and comes with a 3year limited warranty to deliver premium storage you can rely on. Protect personal data with this western digital my passport ultra drive for the mac. Wd my passport external hard drive set up guide for mac. Physical description as shown in figure 2, the my passport ultra drive has. If your product is not listed above, please visit the product page. My passport ultra was previously used on my windows 7 pc.
Wd my passport external hard drive set up guide for mac youtube. Whether youre using a my passport, my book or even my cloud, wd recommends using apples time machine back up software. Or your mac may give you a message asking whether you. I have a wd ultra my passport external hard drive and had originally configured it to my macbook pro, but i just received the surface pro 4 as a gift and im trying to use the external hard drive with this device. The my passport for mac is wds newest release, and was designed to specifically serve mac users with the same outofthebox functionality that the my passport ultra offers. Easily use your wd my passport for mac and windows in 7 steps. The regular my passport ultra is compatible with mac os after reformatting, but users that know that they will be using a mac might find this.
Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. After connecting the wd my passport ultra 2tb setup to the computer, launch the application found inside the drive and follow the onscreen tips to set up the drive. It work fine for a year but a week ago stop working, the file explorer show location unavailable. The wd my passport for mac is not showing up in finder nor in disk utility. Social media and cloud services may be changed, terminated or interrupted at any time and may vary. The wd 2tb passport ultra for mac is doing the job quietly in the background and i am very pleased with it. A wd my passport formatted with mac file system will be a dud on the windows and viceversa. Wd my passport ultra not detected windows 10 issue can be caused by faulty usb cable. If you want to use the drive with a mac computer, see reformatting the drive and troubleshooting. If yes, then the wd icon will be available in the menu bar. Wd my passport ultra 1tb setup and troubleshooting guide. The wd my passport ultra comes with the software which can be easily installed on your windowsmac computer.
To format a western digital my passport external hard drive in exfat or. I open device manager and said the device is working properly. Aug 20, 2018 we are happy to assist you for your any kind of macs problem like my passport for mac not showing up on mac. Use my passport to transfer files from mac to pc wd. After using my passport ultra for some time, i started getting messages that backups were not being completed. User manual western digital my passport ultra 87 pages. Your my passport ultra drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. When i bought the wd my passport ultra drive, i was surprised to see that it didnt support os x out of the box. Navigating folders on your mac or pc with my passport wireless. It maintains compatibility with pc operating systems which requires reformatting, and it is similar in functionality and performance to the seventh generation my.
With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. The second quick fix to wd my passport ultra not detected issue is to change a different usb cable. On the desktop, you will see the wd my passport ultra 1tb drive icon. Top 6 solutions to wd my passport ultra not detected. Physical description as shown in figure 2, the my passport drive has. I bought the wd my passport ultra for mac and got no adviceguidance. Dec 29, 2014 how to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb 50gb 60gb 70gb 80gb 90gb. Jan 25, 2019 wd my passport portable hard drive external hdd manual set up guide for macbook pro, imac, mac mini, mac pro, macbook air. Passport ultra accessing mac formatted drive on a pc. The my passport ultra usbc is an updated version of the my passport ultra 2017. Use with time machine, partition, and make it work with windows pc.
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